Customer Services Specialist (Czech Republic)

Location

Czech Republic - Praha

Apply by

2026-07-23

About Us:

We are Yokohama TWS, a leading global supplier of tires and complete wheels for the agricultural, material handling, construction, motorcycles segments.

We design and manufacture tire and wheel solutions made for the future. With a combination of value, safety and ease, our solutions provide a more productive and sustainable performance our customers demand.

We pair the expertise and power of our global reach with the care and knowledge of local proximity. This brings innovation, technology and sustainability together to answer the specific needs of our customers. All while continuing to reduce our and their impact on the planet.

Our people take ownership to deliver on this promise every day.

We are a global Company with a local reach, operating in more than 50 Countries worldwide with 5.300 employees of 40 different nationalities, 12 state-of-the-art plants and 4 innovation centers. We are part of Yokohama Rubber Co., Ltd., a global leader in the tire industry with 1094 billion yen in revenues (approx. 6.7 billion euro), approximately 34,000 people around the globe and with operations in more than 120 countries.

If you have an entrepreneurial mindset, enjoy taking responsibilities and getting things done in the right way, join us! We are plenty of opportunities to grow and develop in a truly dynamic and easy-going environment.

THE ROLE

We are looking for a Customer Service Specialist to join our team.

If you enjoy working with customers, solving problems, and collaborating with colleagues across different countries, we would love to hear from you.

WHAT YOU WILL DO

• Support customers across Eastern Europe via phone and email
• Manage customer orders in the ERP system
• Coordinate deliveries and provide order updates
• Work closely with Sales, Logistics, Planning, and Customer Service teams
• Help resolve customer issues professionally and efficiently
• Maintain accurate customer records and documentation
• Participate in team meetings and improvement initiatives

WHAT YOU BRING

• Czech or Slovak language is mandatory
• Customer-oriented mindset
• Good communication skills
• Ability to organize and manage multiple tasks
• Attention to detail and accuracy
• Team spirit and willingness to learn
• Good knowledge of Microsoft Office
• Fluency in English
• Additional Eastern European languages are a plus


Responsible recruiter

Daniel Senkyr

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The link to your LinkedIn profile can be found here

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